The hire/re-hire trap, and the emotional cost of hiring poorly.

In the span of one month, two employees resigned from my practice. It was a blow.

The immediate need, of course, was to fill the posit...

Tapping into the strengths of the overlooked candidates is the new way to hire.

Managing angry customers at Kohl’s department store trained Kate for her role as a clinical coordinator at our practice...

They expect you to be decisive and confident. 

Not long ago my wife and I needed to hire a new babysitter. I posted the ad on a Friday afternoon. She applied the next day, Saturday, in the morning. I...